Privacy Policy

True Fortune is committed to protecting the privacy of its players and ensuring that personal data is handled with the utmost care and in compliance with applicable laws and regulations. This privacy policy outlines how we collect, use, and safeguard your information when you engage with our online casino services.

License Information

True Fortune operates under a license issued by the Government of Curacao. This licensing ensures that we adhere to strict regulatory standards and best practices in the iGaming industry, particularly concerning player data protection and responsible gambling.

Data Collection

When you register an account with True Fortune, we collect various types of personal information, which may include:

• Registration data: This includes your name, date of birth, address, and contact information.
• Payment details: Information related to your financial transactions, including credit card numbers, bank account details, and payment provider information.
• Technical logs: We automatically collect data such as IP addresses, device information, browser type, and access times. This data is used to improve our services and ensure security.

Cookies may also be utilized to enhance your experience on our platform. More details about our cookie usage can be found in the Cookie Policy section below.

Purpose of Data Usage

True Fortune uses the collected data for various purposes, including but not limited to:

• Account management: To create, maintain, and manage your player account.
• Marketing communication: To send you promotional materials and updates regarding our services, which you can opt out of at any time.
• Anti-fraud checks: To prevent fraudulent activities and ensure the integrity of our gaming environment.
• AML compliance: To comply with anti-money laundering regulations and perform necessary checks.
• KYC procedures: To verify your identity and ensure responsible gambling practices.

Data Sharing

In order to provide our services effectively, True Fortune may share your personal information with third parties under certain circumstances, including:

• Payment providers: To process transactions and manage deposits and withdrawals securely.
• Verification partners: To confirm your identity and age as part of our KYC procedures.
• Regulatory authorities: To comply with legal obligations and regulatory requirements as mandated by law.

All third parties that we share your data with are contractually obligated to protect your personal information and use it only for the purpose for which it was shared.

User Rights

As a user of True Fortune, you have several rights concerning your personal data, including:

• Right to access: You have the right to request a copy of the personal data we hold about you.
• Right to deletion: You can request the deletion of your personal data, subject to certain legal obligations we may have to retain it.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain situations, such as when you contest the accuracy of the data.

To exercise any of these rights, please contact our support team.

Cookie Policy

True Fortune employs cookies to enhance user experience and track performance. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Essential cookies: These cookies are necessary for the website to function correctly and allow you to navigate the site and use its features.
• Analytical cookies: These cookies help us understand how our players interact with the website, allowing us to improve our services.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

Data Security

True Fortune takes the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access, use, or disclosure. Our security protocols are regularly reviewed and updated to address emerging threats and vulnerabilities.

Changes to the Privacy Policy

True Fortune reserves the right to modify this privacy policy at any time. Any changes will be communicated to you through our website or via email. Your continued use of our services after any changes have been made constitutes your acceptance of the revised privacy policy.

Contact Information

If you have any questions or concerns regarding this privacy policy or the handling of your personal data, please contact our support team. We are committed to addressing your inquiries in a timely and professional manner.

Conclusion

True Fortune is dedicated to maintaining the privacy and security of your personal information. We encourage responsible gambling practices and are committed to compliance with all applicable laws and regulations in the iGaming industry. By using our services, you acknowledge that you have read and understood this privacy policy.